Effective Date

May 2026

Introduction

Welcome to One Stop Physio. This website is owned and operated by COOK’S CONSULTANTS PTY LTD (“One Stop Physio”, “we”, “our”, or “us”).

By accessing or using our website, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, you should discontinue use of this website.

These Terms of Service govern your use of:

• onestopphysio.com.au

• online booking services

• contact forms

• website content and information

• related digital services provided by One Stop Physio

Healthcare Information Disclaimer

Information provided on this website is intended for general informational and educational purposes only and does not constitute medical or healthcare advice.

Content published on this website should not be relied upon as a substitute for professional physiotherapy, medical assessment, diagnosis, or treatment.

You should seek appropriate healthcare advice from a qualified healthcare professional regarding your individual circumstances.

Use of this website does not establish a practitioner-patient relationship between you and One Stop Physio.

Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not:

• Breach applicable laws or regulations

• Infringe the rights of others

• Restrict or interfere with website functionality

• Attempt to gain unauthorised access to systems or data

• Introduce malicious software or harmful material

• Use website content for unauthorised commercial purposes

You must not misuse this website or engage in conduct that may damage the website, its services, or its availability.

Online Bookings and Appointments

Our website may allow users to submit enquiries or book appointments through integrated third-party booking systems.

While we aim to ensure booking information is accurate and up to date, we do not guarantee appointment availability at all times.

Submission of an enquiry or booking request does not guarantee acceptance or confirmation of an appointment.

Privacy and Health Information

One Stop Physio may collect personal and health-related information in connection with website enquiries, appointment bookings, and healthcare services.

We handle personal information in accordance with:

• The Privacy Act 1988 (Cth)

• Australian Privacy Principles (APPs)

• Applicable healthcare privacy obligations

Please refer to our Privacy Policy for further information regarding how personal information is collected, used, and stored.

Intellectual Property

All website content, including but not limited to:

• Text

• Graphics

• Logos

• Images

• Videos

• Branding

• Website design

• Educational content

is owned by or licensed to One Stop Physio and is protected under Australian copyright and intellectual property laws.

You may not reproduce, distribute, modify, publish, transmit, or commercially exploit website content without prior written consent.

Third-Party Links

This website may contain links to third-party websites or services for convenience and informational purposes.

We are not responsible for:

• Third-party website content

• External website availability

• Privacy practices of third parties

• Accuracy of external information

Accessing third-party websites is done at your own risk.

Website Availability

We aim to maintain website accessibility and functionality; however, we do not guarantee uninterrupted or error-free operation of the website.

We reserve the right to:

• Modify website content

• Update services

• Suspend website access

• Remove or amend website functionality

without prior notice.

Limitation of Liability

To the maximum extent permitted by law, One Stop Physio and COOK’S CONSULTANTS PTY LTD are not liable for any direct, indirect, incidental, consequential, or special damages arising from:

• Use of this website

• Reliance on website content

• Website interruptions or errors

• Third-party services or links

• Technical issues or data loss

Nothing in these Terms excludes rights that cannot be excluded under Australian Consumer Law.

Indemnity

You agree to indemnify and hold harmless One Stop Physio, its directors, employees, contractors, and affiliates from any claims, liabilities, damages, losses, or expenses arising from your misuse of the website or breach of these Terms.

Governing Law

These Terms of Service are governed by the laws of New South Wales, Australia.

Any disputes arising in connection with these Terms will be subject to the jurisdiction of the courts of New South Wales.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in:

• Legal obligations

• Business operations

• Website functionality

• Healthcare or regulatory requirements

Updated versions will be published on this page with the revised effective date.

Contact Us

If you have any questions regarding these Terms of Service, please contact:

One Stop Physio
Unit 23/85–115 Alfred Road
Chipping Norton NSW 2170

Phone: 0482 047 813
Email: admin@onestopphysio.com.au
Website: onestopphysio.com.au