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One Stop Physio

Your care pathway

From choosing a clinic to reviewing your plan

A straightforward guide to booking, preparing for and attending an appointment at One Stop Physio Moorebank or Prestons.

Choose service and clinicBook or confirm paperworkAttend an assessmentAgree on an individual planReview and adjust

Step zero

Choose the location before the appointment

Moorebank and Prestons have different practitioners and booking routes. Confirm both the service and the clinic rather than relying on the nearest address alone.

Moorebank

132 Nuwarra Road, Moorebank NSW 2170

  • Physiotherapy: Christian Tarabey and Simon De Biasi
  • Exercise Physiology: Hadi Youssef
  • Private appointments can be booked through Halaxy

Prestons

One Stop Physio inside MediPharm Medical Practice
Hoxton Park Central · Tenancy 7
Unit 7A/2 Lyn Parade, Prestons NSW 2170

  • Physiotherapy: Riva Maty and Simon De Biasi
  • Free on-site parking, step-free entry, wide aisles and wheelchair access
  • Call reception first; Healthengine times may not always appear

The appointment journey

What happens at each stage

1

Choose a starting service

Physiotherapy is generally used for assessment and management of pain, injury and movement concerns. Exercise Physiology focuses on clinically prescribed exercise for health, strength, capacity and function. Call if the distinction is not clear for your needs.

2

Confirm the booking pathway

Use Halaxy for a private Moorebank appointment. For Prestons physiotherapy, call MediPharm reception first on 02 8784 3888; Healthengine is a secondary availability check. For a referral, claim, NDIS or mobile service, confirm the required paperwork with the relevant location before booking.

3

Prepare relevant information

  • Referral, care plan or claim approval where required
  • Relevant reports or imaging already available
  • Medication or medical information relevant to the service
  • Private health, Medicare, DVA, insurer or NDIS details where applicable
4

Discuss your history and goals

The clinician will ask about the current concern, relevant health history, daily demands, activities affected and what you want to work toward.

5

Complete a relevant assessment

The assessment may consider movement, strength, mobility, balance, function or exercise capacity depending on the practitioner and service. It is adapted to the individual presentation.

6

Understand the findings and options

Your clinician will explain relevant findings, discuss reasonable options and answer questions. No single treatment or exercise program suits everyone.

7

Agree on a practical plan

The plan may include education, hands-on physiotherapy when appropriate, exercise rehabilitation, home strategies, coordination with another provider or a graded return to activity.

8

Review and adjust

Progress is reviewed against meaningful goals. The plan can change with your response, capacity, preferences, clinical needs or funding requirements.

When funding is involved

Extra steps may apply before treatment begins

Medicare and DVA

Bring a valid referral and confirm the service, fee, rebate or billing process before attending. One Stop Physio is a private clinic.

WorkCover, SIRA and CTP

The clinic may need your claim number, insurer, referral and approval details before confirming the appointment.

NDIS

Service access depends on plan funding, goals, plan-management arrangements, clinical suitability, a service agreement where required and current capacity.

Page owner: One Stop Physio. Last updated 10 August 2026. This pathway describes the usual sequence, not a guarantee of a particular treatment, number of appointments or outcome. Your clinician will discuss what is appropriate after assessment. Funding and insurer rules may also affect the pathway.

Ready for the first step?

Book Moorebank through Halaxy, or call MediPharm reception first for Prestons physiotherapy.