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One Stop Physio

One Stop Physio · Home and community visits

Mobile allied health services

Selected home or community appointments may be available when clinic attendance is difficult or assessment in the everyday environment is clinically relevant.

Care in context

When a home or community visit may be useful

A mobile visit may add useful context when the environment itself affects function or when travelling to a clinic creates a significant barrier. Clinical suitability is considered case by case.

Real-world function

Observe relevant movement, access, routines or task demands in the place where they occur.

Access barriers

Consider a mobile format where disability, mobility, transport or support needs make clinic attendance difficult.

Practical strategies

Develop education, exercises or environmental strategies that relate to the person’s actual daily setting.

Service scope

What may be discussed at enquiry

The clinic publicly lists selected occupational therapy and allied health services in home and community settings. This does not mean every profession is currently mobile or available in every suburb.

Possible mobile appointment purposes

  • functional assessment in the home or community
  • mobility, transfer or movement assessment
  • exercise or rehabilitation planning in an accessible setting
  • daily activity, equipment or environmental discussion
  • education for the participant and involved supports, with consent
  • review of an agreed home or community program

What must be confirmed first

  • the qualified profession required
  • a currently available treating clinician
  • clinical suitability and safety of the setting
  • service area and travel time
  • funding, approvals and any travel charges
  • whether clinic, telehealth or another service is more appropriate
Occupational Therapy status: Mobile OT, Functional Capacity Assessments, assistive technology and home-modification assessments have been publicly described by the clinic, but no current named Occupational Therapist is published. These services must not be promised until a qualified clinician and current capacity are confirmed.

A prepared visit

What a mobile appointment may involve

Discussion

Your clinician clarifies the concern, goals, relevant history and what matters in the setting.

Assessment

Relevant function, movement, tasks or environmental factors are assessed within professional scope.

Plan

Options, recommendations and practical next steps are explained without promising a particular outcome.

Follow-up

Any further visits, reports or liaison are agreed in advance and depend on clinical and funding requirements.

Mobile allied health is not an emergency, home-nursing, personal-care, cleaning or transport service. Call 000 for an emergency.

Before a visit is scheduled

A clear mobile-service pathway

1

Describe the need

Tell us the requested profession, purpose of the visit, suburb and access considerations.

2

Check capacity

The team confirms whether a suitably qualified clinician currently offers that mobile service.

3

Confirm arrangements

Fees, funding, approvals, travel, cancellation terms and the visit setting are agreed.

4

Attend safely

The clinician completes an assessment within scope and discusses appropriate next steps.

South West Sydney

Ask us to check your suburb

One Stop Physio’s published clinic catchment includes Moorebank, Liverpool, Chipping Norton, Wattle Grove, Hammondville, Prestons and surrounding suburbs. Mobile coverage is narrower and varies with the requested service and clinician route.

Have these details ready

  • participant or patient suburb
  • requested profession and reason for the visit
  • relevant mobility and access needs
  • funding or claim arrangement
  • preferred contact person and consent to discuss care

A postcode inside the broader catchment does not guarantee that a mobile appointment can be offered.

Frequently asked questions

Before requesting a mobile appointment

Which allied health professions can visit at home?

The clinic must confirm this at the time of enquiry. Public information has described selected occupational therapy and allied health services, but current named clinician capacity is not published for every profession.

Is a mobile visit automatically funded by the NDIS?

No. The support must meet the applicable NDIS funding criteria and plan arrangements. Travel and non-face-to-face charges must also be explained and agreed where applicable.

Can you provide a Functional Capacity Assessment at home?

That work must be completed by a suitably qualified Occupational Therapist. The clinic should not accept an FCA referral until it confirms a current OT, capacity, required scope, fee and reporting timeframe.

Do you visit residential aged care facilities, schools or workplaces?

These settings may require consent, site approval, safety checks and coordination. Tell the team the exact setting and purpose so feasibility can be assessed.

Is there a travel fee?

Travel and any associated charges depend on the service, funding rules, distance and agreement. The team should explain the proposed charges before the appointment is confirmed.

About this page: This is a contact-first service description, not a promise of a particular profession, suburb or appointment time. Current clinician availability, credentials, funding and travel arrangements must be checked before care is scheduled. Prepared 10 August 2026.

Check whether a mobile visit is available

Call with the requested profession, reason for the visit, suburb, access needs and funding arrangement. The team will confirm what is currently possible.